Two kinds of people
| Aspect | Tenant | Client |
|---|---|---|
| Who | A person or company that rents a unit or a property. | An owner or investor you manage property for. |
| Where | Tenants | Clients (owners and investors) |
| Portal access | No | Yes, when you invite them |
| Billed | Never | One client seat while active |
| Main records | Leases and the rent ledger | Owned properties, holdings, statements and documents |
Examples
- A landlord who hired you to manage their building is a client. Set them as the owner of the property and send them owner statements.
- The family renting the second floor of that building is a tenant with a lease.
- Investors who bought fractions of a property are clients with holdings, when the fractional ownership module is on.
Note: There is no tenant portal. Tenants pay you and contact you directly, and you record what happens in EasyHaus.