Skip to content

Tenants and leases

Add a tenant

Create a tenant record for a person or a company, and find their leases, ledger, balance and work orders on one page. Tenants are never billed.

  • Updated
  • For managers

Who can do this: Owners, admins and managers

Add a tenant

  1. Open Tenants in the Portfolio section of the navigation and choose Add tenant.
  2. Choose whether the tenant is a person or a company.
  3. Enter the name. Add the email address, phone number, address and notes if you have them.
  4. Save.

You can also create a tenant while you create a lease: the tenant step of the lease wizard offers New tenant. See Create a lease.

The tenant page

What the tenant page shows
PartWhat it holds
DetailsName, kind, contact details, address and notes.
LeasesEvery lease of the tenant, current and past, with its status.
Ledger and balanceCharges and payments across the tenant's leases, and what the tenant owes now. See The lease ledger.
Work ordersMaintenance the tenant reported. See Create a work order.

Current and former tenants

The tenant list shows active tenants by default: those with at least one current lease. Switch the filter to Former or All to see everyone. Archive a tenant you no longer need in your lists. Their leases and ledger stay on record.

Note: Tenants, units, properties and vendors are unlimited and never billed. A tenant is not a portal user and does not use a client seat.

Did not find what you need?

Tell us what you were trying to do. We answer by email, and your question helps us write the next guide. Never send passwords, ID numbers or bank details.