Skip to content

Rent and payments

The rent roll

One row per lease for a month: property, unit, tenant, rent, service charge, what was charged, what was paid and the balance, with totals per currency.

  • Updated
  • For managers

Who can do this: Everyone on the team, including viewers

Open the rent roll

  1. Open Rent in the Operations section of the navigation, or Reports and then Rent roll.
  2. Choose the month.

The columns

Rent roll columns
ColumnWhat it shows
Property and unitWhere the lease is. A whole-property lease has no unit.
TenantWho rents it.
Rent and service chargeThe monthly amounts on the lease.
ChargedWhat was charged in the month, after proration and including one-off charges.
PaidPayments received in the month.
BalanceWhat the tenant owes on the lease today, across all months.

Every lease that was active for at least one day in the month has a row. Totals are given per currency, because amounts in different currencies are never added together.

Reading it

  • Monthly rent roll on the dashboard is the rent plus service charge of all active leases, which is what you expect to charge in a full month.
  • A difference between charged and paid for the month is not necessarily arrears: a tenant may have paid the month before. The balance tells you what is owed.

Did not find what you need?

Tell us what you were trying to do. We answer by email, and your question helps us write the next guide. Never send passwords, ID numbers or bank details.