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Team and organization settings

Defaults: formats, KYC validity, payments and statements

Organization-wide settings for number and date formats, how long identity checks last, payment grace, statements and the secondary market.

  • Updated
  • For managers

Who can do this: Owners and admins

Where to find them

Open Settings, then Defaults. Changes apply from the moment you save.

What each setting does

Organization defaults
SettingWhat it does
Date format and number formatHow dates and numbers are written in the app, reports and client documents.
Identity checks valid for (months)How long an approved KYC check lasts before clients are asked to renew. The default is 24 months.
Payment grace period (days)Extra days after an order's payment deadline before an unpaid order expires and releases its fractions. The default is 3.
Client statementsQuarterly, annually or off. Statements are generated after each period ends.
Publish statements automaticallyOn: clients see a statement and get an email as soon as it is generated. Off: statements wait for your review.
Show net asset value after debtSubtracts a property's debt from its valuation in reports and the portal. See Financials, yields and NAV.
Settle listings automaticallyThe default for new listings: settle an order as soon as it is fully paid.
Show expected returns in the portalExpected returns appear with the projection disclaimer.
Let clients express interestThe default for new markets: clients can register interest before a listing opens.
Track email opensReports whether clients opened notices and statements. Off by default.
Secondary marketLets clients offer fractions to each other in the portal. Every transfer needs your approval. See Secondary transfers.

Settings that affect existing records

Most defaults only apply to new markets and new listings. Existing listings keep the choices they were created with, and existing orders keep their deadlines.

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