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Team and organization settings

The audit log

A permanent record of every change in your organization: who did what and when, with filters and CSV export.

  • Updated
  • For managers

Who can do this: Owners and admins

What it records

Every change to your organization's data: records created, edited and archived, status changes, payments, approvals, exports, role changes, sign-ins to support sessions and more. Each entry shows the time, who made the change, the action and the record.

The person can be a team member, a client in the portal, the EasyHaus system for scheduled jobs, or EasyHaus support during a support session.

Find an entry

  1. Open Settings, then Audit log.
  2. Filter by record type, action, person and date range. Choose Apply.
  3. Open Show details on an entry for the field changes, the network address and the request ID.

Use Export CSV to take the filtered list into a spreadsheet.

Privacy and permanence

  • Entries cannot be edited or deleted by anyone, including EasyHaus staff using the app.
  • Personal and sensitive values in the change details are masked. Encrypted identifiers appear only as field names.
  • If an organization is deleted, its audit log is archived before the data is purged.

Tip: Property and client pages have their own Activity or Timeline tab with the entries for that record. These are readable by every role, unlike the organization-wide log.

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