What EasyHaus does and does not do
EasyHaus keeps the status, the checklist and the documents of each identity check, and it records who decided and when. The verification itself is done by you, or by a vendor you use. EasyHaus does not verify identities for you.
The statuses
| Status | Meaning |
|---|---|
| KYC not started | Nothing has been requested yet. |
| Documents requested | The client is asked to upload documents. |
| In review | You are checking what was uploaded. |
| KYC approved | The check passed and is valid until the expiry date. |
| KYC rejected | The check did not pass. The client sees your reason. |
| KYC expired | An approval ran past its validity and needs renewing. |
Review a client
- Open the client. In the KYC panel choose Request documents, or Start review if you already have them.
- Go through the checklist. Individuals are asked for an identity document, proof of address and source of funds. Entities also have a company registry extract and a beneficial owner declaration.
- For each item, link a document from the client's Documents tab. Documents the client uploads in the portal arrive on the checklist already linked, and you are emailed.
- Choose Approve or Reject. Rejecting needs a reason, which the client sees and which is kept in your records.
Note: Only documents attached to that client can be linked to their checklist.
Approval and expiry
- When you approve, you can set a valid until date, or leave it empty to use your default validity, which is 24 months. Change the default in Defaults.
- Once approved, the client can no longer edit identity fields in the portal. You can still edit them.
- An hourly job moves approvals past their date to expired, and the client is asked in the portal to upload current documents.
- Markets can require an approved check before anyone can order. See Create a market.