The four roles
- Owner: one per organization. Everything, including billing, ownership transfer and deleting the organization.
- Admin: manages members, settings and billing. Admins can do everything the owner can, except delete the organization, transfer ownership and erase a client's personal data.
- Manager: the working role. Properties, clients, documents, markets, orders and distributions, but not team or settings.
- Viewer: reads everything and runs reports, but cannot change anything.
What each role can do
| Capability | Owner | Admin | Manager | Viewer |
|---|---|---|---|---|
| Billing and subscription | Yes | Yes | No | No |
| Delete the organization, transfer ownership | Yes | No | No | No |
| Members, roles and invitations | Yes | Yes | No | No |
| Settings, branding, custom domain | Yes | Yes | No | No |
| Properties: create, edit, archive | Yes | Yes | Yes | No |
| Clients, groups, KYC decisions | Yes | Yes | Yes | No |
| Documents: upload, share, delete | Yes | Yes | Yes | No |
| Markets and listings: create, publish, close | Yes | Yes | Yes | No |
| Orders: approve, reject, record payments, settle | Yes | Yes | Yes | No |
| Distributions: create and calculate | Yes | Yes | Yes | No |
| Distributions: approve and export bank files | Yes | Yes | No | No |
| Reveal client identifiers | Yes | Yes | No | No |
| Erase a client's personal data | Yes | No | No | No |
| Export all organization data | Yes | Yes | No | No |
| Audit log | Yes | Yes | No | No |
| Reports and CSV exports of lists | Yes | Yes | Yes | Yes |
| Read everything else | Yes | Yes | Yes | Yes |
Buttons you cannot use are hidden or disabled for your role. If you need something you cannot do, ask an owner or admin.
Note: Only owners and admins can see the billing page. Only the owner can delete the organization, hand over ownership or erase a client's personal data.
Choosing roles
Give people the smallest role that lets them do their job. Most colleagues who work with investors every day need manager. Use viewer for assistants, auditors and anyone who only reads reports. Keep admin for the one or two people who run the team.
Every member, whatever the role, uses one manager seat. See Pricing and seats.