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Your account and security

Sessions and signed-in devices

See where you are signed in, sign out a device you do not recognise, and understand the new-device email.

  • Updated
  • For managers

See your sessions

Open your account menu and choose Sessions. Each row shows the browser and operating system, the network address and when it was last active. Your current device is marked This device.

Sign out a device

  • Choose Sign out on a single row to end that session.
  • Choose Sign out everywhere else to end all sessions except this one.

Changing or resetting your password also ends your other sessions. Do both if you think someone else got in.

The new-device email

When you sign in from a browser EasyHaus has not seen before, you get an email that names it, for example Chrome on Windows. It is not sent again for the same browser. If it was not you, sign out of every other session, change your password and report it through the contact form.

How long sessions last

You stay signed in while you use EasyHaus. A session ends after 30 days without activity. Investor sessions in the portal end sooner, after 14 days without activity.

Did not find what you need?

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