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Clients and groups
Investor records, identity checks, classification, groups, imports and portal invitations.
12 guides
- Add a clientCreate an investor record in a minute, choose between an individual and an entity, and complete the profile when you are ready.
- Client statuses and billable seatsLead, prospect, active, inactive and archived: what each allows in the portal, and which one costs a client seat.
- Identity checks (KYC): checklist, review and approvalRequest documents, review them against a checklist, approve or reject, and let approvals expire so checks stay current.
- Investor classification, suitability and screeningRecord whether an investor is retail, professional or accredited, their risk profile and screening result, and use it to restrict markets.
- Entities, representatives and beneficial ownersRecord a company, trust, fund or foundation as a client, with the people who act for it and the people who own it.
- Sensitive identifiers and who can see themTax IDs, identity document numbers and bank accounts are encrypted. How to enter them, and who can reveal them.
- Client bank accountsRecord where each client's distributions are paid, mark one as the default and verify it yourself.
- Notes, reminders and the client timelineKeep the relationship history in one place: internal notes, follow-up reminders on your dashboard, and a timeline of everything that happened.
- GroupsCollect clients into named groups to control who sees a market, who receives an announcement and who can open a document.
- Smart groupsLet rules keep a group up to date automatically, for example every client with approved KYC who is accredited.
- Import and export clients with CSVBring in your existing investor list with a mapped, checked import, and export clients to a spreadsheet.
- Invite clients to the portalSend a branded invitation so a client can sign in to your portal. One client can have several people with access.
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