Skip to content

Clients and groups

Smart groups

Let rules keep a group up to date automatically, for example every client with approved KYC who is accredited.

  • Updated
  • For managers

Who can do this: Owners, admins and managers

Build the rules

  1. Create a new group and turn on Smart group.
  2. Choose whether a client must match all conditions or any.
  3. Add up to ten conditions and save.
Smart group conditions
ConditionMatches
StatusLead, prospect, active, inactive.
KYC statusFor example approved.
ClassificationFor example accredited or professional.
Client typeIndividual or entity.
CountryCountry of the client.
Preferred currencyThe client's currency.
TagA tag on the client.
Amount investedAbove or below an amount.
Holding a propertyClients who own fractions of a property.

How members are kept

  • Members are calculated when you save and again every hour.
  • Markets, announcements and filters treat a smart group exactly like any other group.
  • Archived and erased clients never match.
  • You cannot add or remove members by hand. To do that, switch the group back to a manual group, which keeps its current members.

Did not find what you need?

Tell us what you were trying to do. We answer by email, and your question helps us write the next guide. Never send passwords, ID numbers or bank details.