Help Center
Billing and subscription
Pricing, seats, proration, invoices, failed payments and what happens when the trial or subscription ends.
6 guides
- Pricing and seats$49 per team member and $29 per active client, per month. What counts as a seat and what is free.
- Subscribe and manage your payment detailsStart your subscription with Stripe Checkout, update your card, enter a VAT ID and download invoices.
- How seat changes are billedAdding people or activating clients mid-month: when seats update, what is prorated and why decreases give no credit.
- Payment failed and the read-only stateWhat happens when a card fails, when the organization turns read-only, and how long your data is kept.
- Cancel your subscriptionHow to stop billing, when it takes effect, and what happens to your data and your investors afterwards.
- Invoices, VAT and tax IDsWhere to find invoices, how tax is added, and how to put your VAT ID on them.
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