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Billing and subscription

How seat changes are billed

Adding people or activating clients mid-month: when seats update, what is prorated and why decreases give no credit.

  • Updated
  • For managers

Seats follow your organization automatically

You never enter seat numbers. When a member joins or leaves, or when a client becomes or stops being active, EasyHaus updates the subscription within about 30 seconds. The delay lets a quick change and its reversal cancel out.

Increases and decreases

How changes are billed
ChangeWhat you are charged
More seatsThe extra seats are prorated for the rest of the current period and appear on your next invoice.
Fewer seatsThe lower count applies from the next period. There is no credit for the current one.
A client active for part of a periodThe prorated share of that period.
A client set to active and back within secondsNothing, because the change is settled before it reaches Stripe.

Checks

  • Every night EasyHaus compares your seats with the subscription and corrects any difference.
  • The manager quantity is never below 1.
  • Your next invoice amount on the billing page is Stripe's own estimate.

Tip: If you are about to remove many clients from active status, do it just after a billing date, so the lower count starts as soon as possible.

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