What you need
- A subdomain you control, such as
invest.yourcompany.com. Root domains such asyourcompany.comcannot be used, because they cannot carry the required CNAME record. - Access to your domain's DNS settings.
- One custom domain per organization. A hostname can belong to only one organization.
Set it up
- Open Settings, then Domain, enter your subdomain and choose Add domain.
- At your DNS provider create the two records shown on the page: a TXT record named
_easyhaus-verification.followed by your subdomain, with the value shown, and a CNAME record from your subdomain toportal.easy.haus. Use the copy buttons to avoid typos. - Wait for DNS to update. EasyHaus checks every hour for 72 hours, or you can choose Check now after the records are in place.
- When the records verify, a certificate is issued automatically.
| Status | Meaning |
|---|---|
| Waiting for DNS | Create both records. DNS changes can take a while. |
| Verified | The records are right. The certificate is being issued. |
| Active | The portal is live on your domain with a valid certificate. |
| Failed | The records could not be verified within 72 hours. Fix them and check again. |
After it is active
- Emails link to your domain instead of your-name.easy.haus.
- The certificate renews itself about 30 days before it expires. The page shows its expiry date.
- Your EasyHaus address keeps working, and clients can still use it.
- Sessions are tied to the address they started on, so clients sign in again the first time they use the new domain.
To remove the domain, choose Remove domain. The portal stops answering on it and the certificate is deleted.
Note: The portal on your own domain is the same portal with the same branding. Only the address changes.