Approve
- Open the order and choose Approve.
- Set the fractions to allocate. It starts at the number requested and cannot exceed it or what remains on the listing.
- Add an optional note and confirm.
- The order moves to awaiting payment, and the fractions are reserved.
- The deadline is today plus the listing's payment deadline, 7 days by default.
- The client receives an email with your payment instructions and a unique reference such as
EH-000123. - A subscription confirmation PDF is attached to the order and visible to the client.
Waitlist or reject
- Waitlist keeps the order in line without holding fractions. Approve it later if fractions free up.
- Reject declines the order. You give a reason, and the client sees it. This cannot be undone.
Tip: Use the order's internal notes for anything about your decision. Only your team sees them. The client's own message appears as the client's words.
What was checked before the order reached you
Whoever places an order, EasyHaus checks that the listing is open, the client is active and in the market's audience, the identity check and classification meet the market's rules, the amount respects the minimum and maximum, enough fractions remain, and the required documents were acknowledged. Orders that fail a check are refused instead of reaching you.