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Pause, close or cancel a listing

What each action does to orders and to the property, and what to do when a raise closes below its soft cap.

  • Updated
  • For managers

Who can do this: Owners, admins and managers

The actions

Listing actions
ActionWhat happens
PauseThe page stays visible but clients cannot order. Resume at any time.
ResumeClients can order again.
CloseNo new orders. The listing becomes read-only. A pro-rata listing is now ready for allocation.
Cancel listingThe listing is withdrawn and its orders are rejected or cancelled. You give a reason, kept in the activity log. It cannot be undone.

Closing below the soft cap

If you close a listing while fewer fractions are committed than the soft cap, EasyHaus stops and asks you to choose: close anyway, or cancel the listing and reject its orders.

Effect on the property

  • Closing or cancelling the last active listing returns the property to active.
  • If fractions have been issued, the property becomes held.
  • A property with an active listing cannot be archived.

Automatic closing

A listing past its closing date closes by itself, and the result records whether the soft cap was met. Clients get a reminder email 3 days before the close.

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